For 350 bucks for one night I expected more. I feel we were intentionally placed into a room that was sub par. We were supposed to get a jacuzzi and the room had no jacuzzi. We got a grumpy lady call and tell us the room was ready and when we went to the suite it was nothing like we had booked online. After two hours of sitting in the lobby and watching customer after customer get checked in early we sat and waited. This contradicts what I was told one hour and a half ago. So I was thinking 45 mins to an hour tops.Īfter an hour and a half I checked for an update and I was told they are making the bed now and it should be ready soon. They said they moved us to a different suite that was ready but waiting in inspection. We booked a suite and showed up early, they said we could do an early check in as long as the room was ready. Supposed to stay Saturday night, but such a bad experience we chose to leave.
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